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About Us

 
 
 
 

Having been on the receiving end of some fairly unsatisfactory customer service during their annual caravan service appointments, Shaun and Sarah decided to finally put their combined years of experience in caravanning and business management together, and Invicta Caravan Services was born. Starting with just a ‘man and a van’ in 2011, we joined the National Caravan Council Approved Workshop Scheme in 2013, enabling us to offer warranty servicing and give our customers the peace of mind that we work to the high standards of their Code of Practice.

In April 2015 we were joined by our second mobile engineer, Richard, who comes from a trailer and industrial mechanical background, so has the perfect transferrable skills for the caravan industry.

We expanded further in December 2017 with the addition of a fixed workshop which enables us to undertake more extensive repairs, such as damp and bodywork, which are not practical offerings for a mobile service.

And last, but not least, our latest addition is our Office Manager, Cathy. With probably the most transferrable skills of all of us, Cathy has proved to be an invaluable addition to our team. Having worked as an office receptionist in our local primary school for many years, Cathy’s organisational skills are second to none and, as she is used to dealing with the under 10’s, supporting a couple of caravan engineers is a piece of cake! Cathy is likely to be your first point of contact with Invicta Caravans, whether by telephone or email, so don’t hesitate to contact her with your enquiries.

We are extremely proud to say that many of our original customers from 2011 are still with us today, and we like to think that is because we have always focused on building great relationships by providing a high quality, but professional service that is valuable technically as well as being value for money. We very much look forward to being able to assist you too.

 
 
 

Like all the best ideas, it started as a discussion over a nice bottle of red wine!